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Contact Us

Big Wheel Novelties, Inc.
Phone: (504) 464-0523
Toll Free: 1-800-375-6853
Fax: (504) 466-5434

Ordering Info

Product Ordering Information

TO ORDER ONLINE!

While viewing the catalog of items, simply click on the image of the item you'd like to purchase. The image will be enlarged with further info about the product. Click "add to cart."

Phone Orders: Please order by stock number and description. Call Monday-Friday, (CST)10:00am - 5:30pm. Saturday hours are seasonal. Inquire.

Minimum Orders: There is a $25.00 merchandise minumum order. Minimum $8.00 shipping and handling charge. Exact shipping charges are based on package weight and destination.

Out of Country customers: We apologize, but we do not currently ship out of country. We suggest you contact a friend or business partner in the USA who can order for you. Thank you for your interest in our products. Please email us if you need further information.

Shipping: All orders are shipped F.O.B. (Freight on Buyer) Kenner, Louisiana. STOCK orders are normally shipped within 48 hours. Minimum $8.00 shipping charge. UPS Charges based on package weight and destination. We ship via U.P.S. unless otherwise specified. Air Express Delivery available. Please inquire for details.

Taxes: All items in this catalog are subject to applicable State and Parish taxes.

Claims and Returns: We will not accept returns of merchandise for any reason without prior authorization. All returned merchandise subject to re-stocking charge. If your shipment appears damaged, have delivery agent make a notation to that effect on your delivery receipt. Notify Delivery Agent at once of any damage and file a claim for damaged goods.

Pricing: All prices are subject to change without notice.

Safety: All products shown on Big Wheel Novelties, Inc. web site are not recommended for children under the age of five (5). Please read all safety precautions shown on product packaging.

Payment:

  • Credit Card: We accept Master Card, Visa, Discover, and American Express.
  • C.O.D. Shipments: Sorry, we do NOT ship COD except for authorized accounts. Bank Check or US Postal money order only. Inquire for additional restrictions.
  • Open Account: Terms are extended to customers who furnish proper credit information and are approved. Request Credit Application. Allow 2-4 weeks for approval.
  • School Purchase Orders: We accept school purchase orders and extend 30 day terms to approved schools. Please call us before submitting your order online if you are a school that has not order from us previously. We will help you with your order!